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Vodafone K3765 and O2’s Sierra 302 modems now supported on Dovado UMR

Sierra 302 from O2

Sierra 302 from O2

Vodafone K3765

Vodafone K3765

Dovado today released a major new firmware revision v4.1.0 which extends the already long list of USB modems supported on the UMR to include the Vodafone (Huawei) K3765 and Sierra 302 among others. This will be good news for Irish mobile broadband customers with Vodafone and O2 who may have purchased these modems recently and wish to take advantage of the extensive features and convenience of the Dovado UMR. Continued…

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What’s my Access Point Name (APN)?

That is probably the question that causes most head-scratching for Irish Dovado users, during the initial wizard configuration of the Dovado USB Mobile Broadband Router (UMR).

Your Access Point Name (APN) identifies the access point on your provider’s 3G network your modem will use to connect to the internet. There may be some information provided with your USB modem by the mobile phone company specifying the APN you should use. You can also check the default settings on the software used to configure the USB modem on your computer. Continued…

Posted in FAQ.

What is the wireless range of the Dovado routers?

Dovado UMR

The 4dBi antenna, which comes with the UMR, has an outdoors range of 300m unobstructed. In favourable conditions indoors (e.g. where the material in the walls isn’t very obstructive) it would be reasonable to see a WiFi range of up to 100m.

However, given the variation in materials in Irish houses it’s pretty meaningless to specify an indoor range. We generally recommend that customers try out the router with the standard antenna in their location and if they discover that the WiFi coverage needs a boost, the great thing about the UMR is that you can replace the standard antenna with a higher gain antenna best suited to your specific requirements.

Dovado 3GN

The antenna on the 3GN has a gain of 3dBi and is not detachable, so the wireless range is not quite as far-reaching as the UMR and cannot be extended with a higher gain antenna. Having said that, the WiFi coverage of the 3GN should be sufficient for typical home environments.

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How can I find out about the locations of nearby 3G masts?

ComReg provides a siteviewer website for locating GSM and 3G masts in Ireland. You can either search by placename or use the clickable map interface to discover where the mobile operators’ masts are located in your area. You can click on each mast location (displayed as a blue square) to find out specific details about the mast, such as operator, OS coordinates and type of transmission (GSM or 3G). Continued…

Posted in FAQ, News.

NewsTalk technology slot

Joe Drumgoole

Every Monday on Ireland’s News Talk radio station, approximately between 18.30 and 19.00 George Hook discusses technology with Joe Drumgoole. Tomorrow (Mon 28 Sep 2009) there is a fair chance they will discuss the Dovado USB Mobile Broadband Router (UMR). You can listen to the News Talk Technology Slot online or right at the end of your FM radio dial on 106-108FM. Regardless of whether the Dovado UMR gets a mention, it’s always an entertaining and informative discussion.

The Right Hook, Technology Slot, News Talk FM

George Hook

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Recommended firmware update v4.0.2

On 22 Sep 2009 Dovado released the v4.0.2 firmware update for the Dovado UMR. Users can download this update from http://www.dovado.com/umrfirmware. Here is what Dovado say about this firmware update:

We have corrected an issue which was pointed out to us by a few of
you out there. The issue was that the UMR might lock itself up (“crash”)
during operation.

NOTICE : We strongly recommend you to upgrade to this release! Continued…

Posted in News.

Huawei E1752 now supported on the Dovado UMR

Huawei E1752 from O2 IrelandToday Dovado released v4.0.1 firmware for their USB Mobile Broadband Router (UMR). This is great news for O2 customers in Ireland as included in this firmware is support for the Huawei E1752 USB modem, which O2 Ireland are currently offering as their “best value modem”. Continued…

Posted in FAQ, News.

Help! My computer can’t connect to my UMR to do the initial configuration.

If you’ve just received your Dovado UMR but you can’t get connected to the configuration web address http://192.168.0.1, the video below may help you overcome the networking issues in your way.

Connect to DialupThe initial configuration of your Dovado UMR should be a quick and straight-forward process. Unfortunately your computer can conspire to throw a couple of confusing obstacles in your way. This video demonstrates how to get overcome a couple of networking issues you may come up against. The demonstration uses Windows XP and Internet Explorer 6.

One potential source of confusion for some users is that the Dovado reference guide instructs you Continued…

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The Dovado UMR firmware timeline

To avoid duplicate content, the Dovado UMR firmware timeline is now kept up to date on a single page on the international site.

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Sierra 888 misbehaving with UMR? Get latest firmware v3.05

Dovado released firmware v3.0.5 for the UMR yesterday – their sixth firmware update since the launch of the UMR in June 2008.

Of particular relevance to Irish users is a fix for a problem affecting some people with a Sierra Compass 888 modem. The firmware update resolves a low-power mode issue which was resulting in poor performance for this modem in some cases previously. A similar fix has been implemented for the Sierra 885 modem. Continued…

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Where have we been sending our Dovado UMRs?

County Percent
Dublin 19%
Galway 9%
Cork 8%
Tipperary 8%
Clare 6%
Limerick 6%
Meath 5%
Wexford 5%
Mayo 4%
Offaly 3%
Kerry 3%
Kildare 3%
Laois 3%
Longford 3%
Louth 2%
Wicklow 2%
Carlow 1%
Cavan 1%
Kilkenny 1%
Roscommon 1%
Waterford 1%
Westmeath 1%
Antrim 1%
Leitrim 1%
Sligo 1%
Armagh 0%
Derry 0%
Donegal 0%
Down 0%
Fermanagh 0%
Monaghan 0%
Tyrone 0%
Country Percent
Ireland 83%
England 10%
Spain 2%
Wales 2%
France 1%
Austria 1%
Belgium 1%
Luxembourg 1%
USA 1%

We started selling the Dovado USB Mobile Broadband Router (UMR) on 24 January 2009 and sales have been steady since, we’re pleased to say, despite no formal advertising or marketing. Generally customers have found us via the manufacturer’s website, by searching the web or by word of mouth. A big thank you to you all.

From the outset, our perception was that demand for the 3G router in Ireland was spread right across all counties, with many of the queries coming from the more remote locations. To put these perceptions to the test, a sales breakdown by county is shown on the right (up to the time of writing, of course).

Highlights

Perceived spread is valid. Outside of Ulster, we’ve sold into every county in Ireland. I’m not sure what this says about Donegal and Monaghan (the only counties in the Republic without any sales). Are they poorly served by 3G?

Strongest sales in main centres of population. Despite the clearly unfounded perception that we’re dealing with a mostly rural customer-base, sales to Co. Dublin account for nearly 20% of all Irish sales. Indeed all the main centres of population figure strongly, further evidence of the demand for this product across the whole country.

Our sales outside Ireland on the increase. A second table shows how sales to other countries compare. Sales to the UK have been there since the outset albeit at a smaller level than Irish sales, probably due to the greater availability of 3G routers in the UK. Since we became the manufacturer’s recommended worldwide supplier in April 2009, sales worldwide are now on the increase.

Conclusion

There is strong demand for this product in Ireland and we’re probably only reaching a fraction of it – the early adopter type of user keen to do a bit of research. If you manage a high street shop selling related products of services in any town or city in Ireland, there is a largely unfulfilled demand for a 3G router, so please get in touch to discuss our trade prices.

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